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1. What common types of projects do I need a permit for?
2. How do I schedule an inspection?
3. If I own residential property in Carpentersville can I rent it out?
4. What is the zoning on my property?

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1. I live out of state. Do I have to attend?
2. I own more than one unit in the village. How many seminars do I need to attend?
3. Does the ordinance require a criminal background check for rental applicants?
4. Does the ordinance require me to evict a tenant for one criminal incident?
5. Doesn't the ordinance promote discrimination or profiling?
6. How can I be held responsible for the actions of my tenant?
7. Will my rental license be suspended or revoked any time a crime happens?

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1. What steps has the Village taken to eradicate trees infested with Emerald Ash Borer?
2. Will the Village replace my parkway tree?
3. Will the Village remove the tree stump once the tree is removed?
4. Why do the plants, edging, and landscape blocks need to be removed prior to stump removal?

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1. What is a 50/50 sidewalk repair program and does the Village have one?
2. Does my property go all the way to the street or back of curb?
3. Will the Village locate my property line or property corners?
4. Do I need a permit to remove a tree?
5. Why was my street resurfaced when others seem to be in worse condition?
6. Is my property in a floodway or floodplain?

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1. How much of my property tax bill goes to the Village?
2. What do I get for my money?
3. Who determines how much I pay in property taxes?
4. Why do I pay my bill to the County when some of my money goes to the Village?
5. What are abatements?
6. What is a Special Service Area (SSA)?
7. Why is my water bill so high?
8. My water was shut-off, but I didn't receive a bill. Why?
9. I just moved to Carpentersville and need to set-up a water account. What do I need?

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1. Does the Fire Department have Paramedic service?
2. Where are the Fire stations?
3. I see the Carpentersville Fire apparatus in other towns, why is that?
4. Why do the fire trucks sometimes turn lights off and turn around?
5. What are the flashing white lights on top of traffic lights when fire equipment passes?
6. How long should I keep smoke detectors?
7. Where should I place smoke detectors?
8. Should I have an escape ladder for my upper floors?
9. Does the Fire Department offer CPR classes?
10. Does the Village allow open burning?
11. Why do so many fire apparatus respond to simple incidents?
12. Why do I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?
13. Why does a fire engine respond when I call for an ambulance?
14. Why do I see firefighters cutting holes in the roof of a building on fire?

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1. What is the phone number for the Garbage company?
2. How do I pay a traffic or parking ticket?
3. How do I get to Village Hall?
4. How do I report an illegal solicitor and/or how can I confirm that a solicitor is registered with the Village of Carpentersville?

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1. Can I show you my proof of insurance to void this ticket?
2. Can I pay my ticket here?
3. Why did I get a ticket for "overnight parking" when all my neighbors park on the street every night?
4. I received a ticket for overnight parking but there are no signs posted on the entire block stating so. Now what?
5. How do I report things to QuadCom?
6. How do I contact traffic court?

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1. Why has a boil order been issued?
2. Can I drink the water?
3. Can I wash my hands with this water?
4. Can I shower or take a bath in this water?
5. How do I wash my dishes?
6. Can I wash my clothes in the water?
7. Can my pets drink the water?
8. What do we need to do when the boil order is lifted?

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1. What is carbon monoxide and why is it so dangerous?
2. How can I determine if there are elevated levels of carbon monoxide in my home?
3. Where should I install a carbon monoxide detector?
4. How can I prevent carbon monoxide buildup in my home in the first place?

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1. Who is at increased risk for flu complications?
2. What is influenza?
3. Does everyone with the flu need to see a health care provider or get tested and treated?
4. I think I have the flu. Can I get tested and treatment for H1N1 influenza or seasonal flu?
5. Who needs to call or visit a health care provider?
6. When should I see a medical provider or go to an emergency room right away?

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1. Why must we treat wastewater?
2. What happens to all the solids the wastewater facility receives?

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1. Do I need a water softener?
2. Does The Village of Carpentersville add fluoride to the water supply?
3. My water is suddenly rusty, What should I do?
4. Who should I contact if I have a question about water pressure or a water leak?
5. Why do I have low pressure at one sink, but it seems fine at others?
6. Water service connection - what are the property owner's responsibilities?
7. Are there any watering restrictions?
8. Who should I contact if I have a question about my water bill?
9. Why does my water smell like rotten eggs?

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1. How can I register to vote?