2. 

4. Village of Carpentersville 
   Social Media Request Form 

6. Have something to share with Carpentersville?

   Submit a request and help tell the story.

   Whether it’s an upcoming event, important update, or community celebration, use this form to request a post on the Village of Carpentersville’s official social media platforms.

   Who can submit:

   • Village departments
   • Community organizations
   • Residents with relevant content

   Deadline: Please submit content by Wednesday at 5:00 PM to be considered for the following week’s schedule.

   Need help completing this form? Contact marketing@cville.org

8. Submitting this form does not guarantee your request will be posted. All submissions are reviewed for timing, content quality, and alignment with Village communication goals. 

   The Village’s social media platforms are not a public forum.

10. Group or Organization*
12. First Name*
13. Last Name*
14. Phone Number*
16. Email Address*
17. Preferred Post Date
    Preferred Post Date Start Date

    Preferred Post Date Start Time

    —

    Preferred Post Date End Date

    Preferred Post Date End Time
19. Type of Content

    1. Community Event
    2. Project Update
    3. Resident Story
    4. Department Announcement
    5. Resource or Program

    1. Recognition or Thank You
    2. Safety Message or PSA
    3. Job Opening
    4. Other
21. Preferred Platform(s)*

    1. Village of Carpentersville - Facebook
    2. Public Safety Page - Facebook
    3. LinkedIn

    1. E-Newsletter (2x/ month)
    2. Upcoming Print Newsletter
23. Would You Like to Approve the Final Post Before It Goes Live?*

    1. Yes
    2. No
    3. Only if changes are made
25. Post Text or Key Talking Points *
27. Additional Notes / Links / Tags / Contact Info to Include
29. Upload Photos or Graphics
31. Additional Graphics
33. Additional Graphics

35. Accepted formats: .jpg, .png, .pdf — max 5MB each.

37. Media Release*

    1. Yes

    I confirm I have permission to share all information and media publicly.

41. What Happens Next

    Once you click Submit, your request is officially in our queue. You’ll receive a confirmation email so you know it’s been received.

    From there:

    We’ll review the content to make sure it’s aligned, clear, and ready to publish

    If anything is missing or unclear, we’ll reach out for clarification

    You’ll be notified when your post is scheduled or published

    This process helps ensure all content is accurate, appropriately branded, and shared in a timely, effective way that serves our community and departments.
    
    

    Need It Up Fast?

    If your post is time-sensitive or urgent (e.g., public safety info, last-minute updates), please submit the form and immediately notify the Marketing Coordinator via text AND email so it can be prioritized. 
     
    Jen Hyde | jhyde@cville.org | 331-276-8773

45. Tips for a Strong Submission*

    Best Practices for Social Media Requests

    To help us create the strongest, most effective posts for the Village’s social media channels, please consider the following tips before you submit:

    
    Keep It Clear & Concise

    Write your post or bullet points as if you're speaking to a neighbor. Avoid jargon, acronyms, or internal language. Short and simple = more likely to be read.

    
    Plan Ahead

    We post content a week in advance, so submitting by Wednesday at 5 PM helps ensure we have time to polish, schedule, and include your request. Last-minute? Be sure to notify us directly.

    
    Use High-Quality Photos

    Images should be in focus, relevant, and sized appropriately (.jpg or .png preferred). If you don’t have one, we can help — or post without an image if needed.

    
    Focus on Value

    What does the public need to know? Why does this matter? Submissions that are engaging, timely, and resident-focused will be prioritized.

    
    Match the Mission

    All posts should align with the Village’s purpose, brand, and values. That means:

    • Promoting transparency and community connection
    • Avoiding personal opinions, politics, or unrelated agendas
    • Respecting confidentiality, public safety, and ongoing investigations
    • Following accessibility guidelines when possible (e.g., avoid text-heavy graphics, use plain backgrounds for readability)

    
    Follow Village Policies

    This form and our posting process are governed by:

    • The Village of Carpentersville’s Social Media Policy
    • Public Safety’s Lexipol Policy 391 on Department Use of Social Media
    • General communications standards for tone, professionalism, and public trust

    If your post includes sensitive or regulatory information, we may route it through a supervisor or department head before posting.

    1. I agree.
47. Electronic Signature*

49. Thank You for Sharing with Us

    Your submission helps us highlight the people, projects, and progress that make Carpentersville a vibrant place to live, work, and connect.

    Whether it’s an upcoming event, a meaningful milestone, or a message that matters — thank you for contributing to our shared story. Every post is an opportunity to inform, celebrate, and strengthen our connection with residents.

    We look forward to reviewing your request and helping you share it with the community.

51. If you have any questions, please email marketing@cville.org

Leave This Blank:


53. 1. Receive an email copy of this form.
54. Email address

    This field is not part of the form submission.

55. Submit

* indicates a required field