Odor Complaints - Old Town Area

In an effort to assist in following up with odor complaints in the area of old town and the chemical plants, residents are to contact the Shift Commander at 847-344-7301 when the odor is noticed so a Fire Department representative can check the area and attempt to locate the source.

Details to Include in Report

When calling in an odor complaint, provide the location where you smelled the odor, what the odor smelled like and weather conditions such as rain, fog, etc. Please include a callback phone number so you can be kept updated as to your complaint.

Email Complaint

If you are unable to call when you are detecting the odor, you can email your complaint.